Approve/Reject Request Details
Overview
The Approve/Reject payment request is allowed only for the Terminal operators. Terminal operators can approve/reject the payment request once it is submitted by the shipping line.
Steps
Terminal operators can see the payment request that are in AWAITING APPROVAL request in the search page.
Payment Type: Bank Transfer
Payment Type: Credit
The user gets the APPROVE, REJECT, and NEED CLARIFICATION option under the ellipse in the search page.
Payment Type: Bank Transfer
Payment Type: Credit, the user gets the APPROVE and REJECT option under the ellipse in the search page.
The user gets the APPROVE, REJECT, and NEED CLARIFICATION option in the search page when clicking on the three ellipses dots.
Payment Type: Bank Transfer.
The Terminal Operator can ask for clarification by clicking on Need Clarification, entering remarks and click on Submit.
a success message appears as depicted in the image below, and the customs agent can edit the request
The user can approve the request by clicking on the APPROVE action. In the Confirm popup window, enter the Remarks and click YES.
Payment Type: Bank Transfer
Payment Type: Credit
Once the user confirms the request by providing the mandatory remarks, request is approved, a success message appears on the screen.
The user can see the request in the search page with status updated to APPROVED.
Payment Type: Bank Transfer
Payment Type: Credit
Once the payment request is APPROVED, the user can check the payment request status in Payment Approval module.
The user can reject the request the request by clicking on the REJECT action. The user gets the confirm popup, confirms the request by providing the mandatory Remarks and click YES.
A success message appears on the screen.
Once the user confirms the request by providing the mandatory remarks, request is rejected, and user will be able to see the request in the search page.
Once the payment request is rejected, the user can check the payment request status in Payment Approval module.