Receipts
Overview
The receipt module shows all the payment, any payment initiated through CCS is recorded in the receipt module with its actual payment status whether paid, unpaid, or failed.
The payment is reflected in the Receipt module.
Steps
Go to Pay> Billing> Receipts.
Once the user makes the payment, the receipt of the payment appears in the Receipt module’s Payment History page, as depicted in the image below.
The user can see the invoice and the status of the invoice appears as PENDING.
Bank Transfer
KHIPU (Online Payment)
To view the status details and the receipt number click on the Invoice.
A Selected Invoice Details window appears on the screen, the user can view all the details here.
Once the Terminal approves the payment transaction the status of the invoice appears as PAID.
The invoices for credit transactions will show as Guarantee
To download the CSV file, click on the CSV icon as depicted in the image below.
A CSV file is downloaded in your system.
The CSV file gives the detailed picture of all the Transactions that are created and their statuses.
User can search the receipts based on Client Code, Description, Receipt #, Paid by, Invoice # , Bank Reference
Terminal Operator (TO)
The TO gets the retry option and see the error failure message in message column on the receipts page so that the customers can retry the invoices which are in below mentioned invoice statuses:
Invoice generation failed
Invoice settlement failed
Pending with terminal.
The end customers will not get the retry option for the invoices which are in above mentioned statuses in the Receipt Module.
The system calls for finalization of the draft invoice against which the payment is done. Now, this invoice is converted into a final invoice and is marked as settled.
On click of retry icon, the system reattempts the invoice finalization and settlement based on the invoice status.