Container Document Approval
The Terminal Documentation team reviews the documents. If the documents submitted by the customers are incorrect or not as per the requirement, then the terminal officer can give an appropriate comment to the request. The status of that particular request is then updated by the system to Awaiting Feedback. The customer then needs to address the comment and follow the process again by re-submitting a new request. The terminal can approve or reject a unit directly depending on the documents submitted, the customer receives the updated status accordingly. This section explains steps taken by the terminal operator to review documents and approve or reject the units.
Prerequisites
- Import or Export request of the units is submitted.
- Appropriate documents are uploaded.
Steps
Login to your CCS account, and click SIGN IN.
In the Select Location window, click the drop-down and select the location Chile Inland Services.
Click CONFIRM. Note: The Confirm button is enabled only after selecting the location.
Go to Manage > Shipment > Container Document Approval.
In the Unit Approval page, the TO receives a notification for the approval.
In the Unit Approval section, the TO can view the container number and the HBOL combination submitted by the Customs Agent user.
In the Unit Approval section, to pull out the details of a particular container, you can search by entering either of the following, and then click on the search icon as highlighted in the image.
- Unit/Cntr/Trail#: Enter the container number.
- Service Type: Click the drop-down icon and select the service type.
- Process Status: Click the drop-down icon and select the status.
The TO user can view all the details entered by the Customs Agent by clicking on the drop-down icon.
Details of the unit are displayed.
If the user meets all the criteria, then to approve the request, click on the unit.
Note:
- The last modified record or the newly modified record appears on the top.
- The TO can Reject or Approve the unit at the table level or at the unit level.
- TO approve the unit, click APPROVE.
In the Approve Unit section, specify the following detail:
Notes: Mention notes related to the unit.
Click YES.
A success message appears on the screen.
The Process Status changes and is updated to APPROVED.
